[email protected]
Response within 24 hours.
Questions about your account, the platform or trading conditions? Our multilingual team is available 24/5 — whenever the markets are open.
[email protected]
Response within 24 hours.
+1 (800) 555-0199
Monday–Friday, 24/5.
Cetera Advisors LLC Ltd.
Tower Business Centre, Level 3,
Valletta, Malta
Instant help inside the platform. Log in to start a chat.
Our support team is available 24 hours a day, 5 days a week — whenever the markets are open. You can reach us by email, phone or live chat inside the platform.
Most accounts are verified within a few hours once your identity and address documents have been submitted. You can track your verification status in the client area at any time.
Click "Forgot Password" on the login page and follow the instructions sent to your registered email. If you don't receive it within a few minutes, contact support.
Yes. Once logged in, you'll find live chat available directly inside the platform for the fastest response to account and trading questions.
Our team supports clients in over 10 languages, including English, Spanish, French, German, Arabic and Chinese.
Settle any open positions and withdraw your remaining balance, then contact our support team to request account closure. We'll confirm once it's complete.